Our 7-day money back guarantee gives you time to make sure your purchase is perfect. If you need to return it for any reason, we’ll happily provide you with an exchange or refund according to the conditions.
Please note that to be eligible for return, items must be in their original purchase condition, include all product documentation, and shipped within 7 days. Please allow approximately two weeks for your refund to be processed.
Returns do not apply to the following items.
- Item(s) shipped over 7 days ago
- Items that became damaged or defective after delivery
- Personalized items” engraved or customized”
We recommend that you securely package your items in original packing materials, fully insured. We are not responsible for lost or stolen articles.
Your complete satisfaction with our product is guaranteed or items may be returned or exchanged within seven days from when it was shipped, with a Return Merchandise Authorization. You will only pay for return shipping and insurance fees. To receive a return authorization on orders shipped within the Australia contact one of our friendly customer services agents